Privacy Policy

This Privacy Policy explains how EdVolution (“we”, “us”, “our”) collects, uses and protects personal information when you use our website, enquire about our services or work with us. Last updated: January 2025.

1. Who we are

EdVolution provides English, media and related educational services. We act as the data controller for the personal information we collect about learners, parents/guardians, organisations and site visitors.

2. What information we collect

We may collect and process the following types of information:

  • Contact details such as name, email address, phone number and organisation/school.
  • Information provided through enquiry forms, including details about learning needs and goals.
  • Account and billing details if you become a client.
  • Technical data such as IP address, browser type and pages visited, collected via cookies or similar technologies.

3. How we use your information

We use personal information to:

  • Respond to enquiries and provide information about our services.
  • Deliver, manage and improve tuition and learning programmes.
  • Maintain our records, invoicing and administration.
  • Send occasional updates or resources, where you have opted‑in to receive them.
  • Improve our website and understand how it is used.

4. Legal bases for processing

We rely on one or more of the following legal bases when processing personal data:

  • Contract: where processing is necessary to provide the services you have requested.
  • Legitimate interests: for running and improving our business in a way that does not override your rights.
  • Consent: for certain communications or where required by data protection law.

5. How we store and share data

We store personal information securely and only keep it for as long as necessary for the purposes described above or to meet legal and regulatory requirements. We do not sell your data.

We may share data with trusted third‑party services (for example, email or billing providers) where this is necessary to deliver our services. These providers are required to keep your data secure and use it only for the agreed purpose.

6. Your rights

You have rights over your personal information, including:

  • Accessing a copy of the data we hold about you.
  • Requesting corrections to inaccurate or incomplete data.
  • Requesting deletion of your data in certain circumstances.
  • Objecting to or restricting certain types of processing.
  • Withdrawing consent where processing is based on consent.
  • Lodging a complaint with a supervisory authority (in the UK, the Information Commissioner’s Office).

To exercise these rights, please contact us via the enquiry page.

7. Cookies

Our website may use cookies or similar technologies to improve your experience and gather usage statistics. For more detail, please see our Cookie Policy.

8. Contact

For any questions about this policy or your personal data, please contact us via the enquiry page.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be available on this page and will include the date of the most recent update.